My Health Record


We encourage all our patients to register for My Health Record so their doctor can upload their health information to make it accessible for other healthcare providers. We have brochures at the clinic or ask our reception team to help you register or answer any questions you may have.

Having a My Health Record means your important health information like allergies, current conditions and treatments, medicine details, pathology reports or diagnostic imaging scan reports can be digitally stored in one place. Healthcare providers like doctors, specialists and hospital staff can see these details online from anywhere at any time when they need to, such as in an accident or emergency.

Your doctor and other healthcare providers connected to the system and involved in your healthcare will see your My Health Record unless you have set access controls. You can limit who can see your My Health Record or grant restricted access to doctors, specialists or hospitals.

Your My Health Record contains information:

  • Medicines you are taking prescribed by your doctor

  • Your Medicare claims history

  • Any allergies and adverse reactions you may have

  • Past medical history

  • Current medical conditions

  • Your advance care planning information (this records your wishes about your health care in the event that you are too unwell to communicate​

Getting a My Health Record​

You can register online for a My Health Record for you or a child at any time.

To register for a My Health Record, we need to verify your identity. To do this you will need to answer some questions relating to your Medicare card or Medicare history, such as the date of birth of people on your Medicare card or information relating to your Medicare or DVA claims history.

If you are registering a child, you must have parental responsibility for them and the child must be listed on your Medicare card. If this is not the case, you will need to apply in writing.

We’ll collect your answers and disclose them to Medicare or DVA (if relevant) to verify your identity. Without your answers, we won't be able to create a My Health Record for you. The information we collect to verify your identity is not retained and we don’t disclose it anyone else. See our Privacy Policy for more details.

You can register online

To register online you will need to:

1. Create a myGov account or login to your existing account

2. Verify your identity

3. Set up your My Health Record

4. Registration complete

5. Register or access a My Health Record

Other ways to register

See the reception team at Point Lonsdale Medical Group

In Writing

Complete the following form:

Application to register - PDF 648 KB

Forms are available on the Resources page.

By Phone

By calling:

1800 723 471

and select option 1 (one). Call charges apply from mobile phones.

In Person

Visit a Service Centre that offers Medicare services.

Find your nearest Service Centre

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