About Us

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Point Lonsdale Medical Group Vision and Values Statement

We are proactive in promoting and achieving high quality comprehensive medical care that is patient centred, accessible, timely and responsive to community needs.

We believe in treating all patients with respect in an efficient, friendly and courteous manner. We do not discriminate in the provision of excellent care.

We are committed to continuous quality improvement in the service we provide, and also in the training of the next generation of doctors.

We value each other’s ideas and skills which drive our practices collaborative culture.

The Nursing Team

Nursing Services

Our nursing team have a diverse range of skills and are trained and experienced in multiple fields of medicine, such as emergency care, immunisations, wound management, spirometry, ECG’s, plastering and assisting with minor surgeries. The nurses also play a key role in chronic condition management (Care plan), prevention and management, Health Assessments, and co-ordinated veterans’ care (CVC program)

The practice is supported by a well-equipped three-bed treatment room, a dedicated procedure room, and two private consulting rooms, allowing our nursing team to deliver high-quality care in a safe and comfortable environment.

Please see our services for more information on these programs.

Clinic Nurse Manager: Hannah Taylor

Care plan Team Leader: Leigh Naus

Nursing Team: Els, Michele, Sherylee, Fi, El, Lisa, Sally, Jenny, Tiff, Tarryn

The Administration Team

Reception Team

Our experienced reception team is often your first point of contact with the practice, and they’re here to help make your experience as smooth and welcoming as possible. Friendly, approachable, and highly trained, they support the clinical team by booking appointments, managing enquiries, and helping patients navigate our services.

They may ask a few questions when you contact us — this is to make sure you get the right help, from the right person, as quickly as possible. All information shared with our reception staff is treated with the same confidentiality and respect as with any other member of the practice team.

Our reception team is committed to treating every patient with kindness, patience, and understanding.

Practice Manager: Khizar Hayat

Reception Team: Chelsea, Joanne, Jo, Layla, Leanne, Ava, Steph, Mia, Kristy

Registrars

Our practice is an accredited teaching practice for the postgraduate training of General Practitioners. GP Registrars are fully qualified doctors who are undertaking specialist training to become General Practitioners.

GP Registrars are offered placements at the practice ranging from six months to two years in duration. We are committed to training and developing the future generation of GPs